NeoTechX

NeoShift · Safety design

Pilot

Safety design: what NeoShift is designed to do when things go wrong

NeoShift is designed to work above your control system, never inside it. Every write is designed to expire on its own, a guardrail with no model inside it can veto any command, operator changes take priority, and if NeoCore fails your plant returns to its own control.

This page summarises the NeoShift design. It describes how NeoShift is designed, not a warranty. During Assess and Recommend NeoShift sends no commands, so these mechanisms govern automation, within the plan each customer signs off.

Does NeoShift touch our control loops?

NeoShift is designed not to. It writes supervisory setpoints, the targets your controllers already accept, and is designed not to modulate actuators or close loops. A representative action is asking a cold store to hold −18 °C rather than −20 °C for a defined window; your controller keeps regulating with its own tuning, interlocks and protection.

NeoShift is designed to write episodically, not continuously. A setpoint is written as a target held for an interval, typically minutes aligned to the demand period, and is not rewritten within that interval to steer the process. That is designed to keep NeoShift out of the real-time loop and leave your plant's safety case unchanged.

NeoShift is designed to adapt its transitions to each controller. Controllers that track successive setpoints receive a ramp; controllers that reset their integral term on every write receive a single change; where neither is safe, the step size is bounded. This is intended to prevent the rebound peak that a stepped release can cause.

What stops a bad command?

NeoShift's guardrail sits between every command and your plant. It contains no model, no model can change it, and it is designed to reject anything outside a fixed, operator-reviewed constraint set. When it rejects an action it reports the binding limit and when that limit clears, so the action is not retried in a loop.

What NeoShift's guardrail is designed to enforce
CheckPurpose
Minimum run and off timesDesigned to prevent short-cycling
Maximum setpoint rate of changeDesigned to prevent thermal and mechanical shock
Thermal duty and start frequencyDesigned to stay inside the manufacturer's envelope
Recovery interval and recovery drawDesigned not to take an action whose recovery would create a bigger peak
Inrush and start separationDesigned to keep restarts from stacking into a new peak or tripping protection
Cross-asset couplingShared header pressure, chilled-water loops and minimum online capacity are constrained as a group
Phase balanceDesigned to keep single-phase shedding from pushing imbalance past your protection settings
Transformer thermal dutyDesigned so that flattening a profile does not lengthen time near thermal limits
Economic plausibilityA plan that would raise demand at a peak, or command unrelated assets to full output, is designed to be rejected even if every machine would be within limits
Your process limitsPermitted bands, excluded equipment, no-action windows, production states

What happens when an operator changes a setpoint?

NeoShift is designed to release that asset immediately and not reassert its value. Control is designed to resume only when the operator returns the asset to automatic or explicitly re-enables it, not on a timer. Every override is logged, and repeated overrides on one asset trigger a review of its limits with your team.

NeoShift detects overrides by reading back what it wrote, using change-of-value subscriptions on BACnet and OPC UA, and a polling budget sized to spare capacity on serial networks, so detection is designed not to crowd out your own control traffic.

What about planned maintenance?

A declared maintenance state is designed as an absolute exclusion: zero commands to that equipment, of any kind, until your team clears it. It is designed not to expire on a timer or be cleared by a restart, a reconnection or a new strategy. Your lockout and tagout procedure remains the safeguard; NeoShift's job is to be reliably absent.

What if a controller's configuration changes underneath NeoShift?

NeoShift records a signature for every point it writes: device identifiers, expected value range and units, and normal behaviour. Before each write it is designed to check the signature again; if anything no longer matches, the write is withheld and the asset stays suspended until your team re-validates it.

What if the internet connection drops?

NeoCore is designed to continue on the last valid strategy while that strategy is within its validity window, narrow its scope when the strategy expires, and hand control back to your plant after that. A strategy built on a stale forecast is designed not to be applied to live equipment.

Degradation path under loss of connectivity (design)
StageConditionDesigned behaviour
NormalStrategy current, connection availableFull coordination with local adaptation
AutonomousConnection lost, strategy still valid, utility supply presentContinues on the last valid strategy
ConservativeStrategy validity expiredReduced scope within tighter limits
HandbackExtended expiry, guardrail fault, or loss of utility supplyCoordination suspended; plant on native control

What if the site switches to generator power?

NeoShift is designed to stop coordinating immediately when utility supply is lost or the site transfers to standby generation. Transfer is read from a hardwired contact on the transfer switch, not inferred from voltage and frequency, and an unreadable contact is treated as a transfer. A site with standby generation and no transfer signal is not coordinated.

NeoShift is not anti-islanding protection.

Islanding protection belongs to your certified inverters and protective relays, which act in milliseconds. NeoShift only observes that they acted and stands down.

What if NeoCore fails?

NeoCore is not wired in series with any control path, and every setpoint it writes is time-bounded. On failure, equipment is designed to revert through three levels: the equipment's own parameter expiry where it has one, a revert performed by NeoCore, or a watchdog at each remote node that reverts locally if it loses contact.

NeoShift states the limiting case plainly. If NeoCore loses power on equipment with no native expiry, a written value could persist. NeoShift is therefore designed to write only values that equipment can hold indefinitely, allows only energy-reducing writes there, or requires a hardwired interlock that returns the asset to local control. If none of these is possible, the asset is excluded.

Design principle

NeoShift is designed so that, if NeoCore stops, written setpoints expire and equipment returns to its own control.

Is NeoCore a way into our network?

In development Planned security design

NeoCore is being designed to initiate every connection itself, listen on no port, need no inbound firewall rule, and offer no remote shell, local web interface or vendor remote-access path; updates are planned to be polled, signed, verified on the device and staged across the fleet, with signing keys held offline. During the assessment NeoCore only reads data, and its network access is agreed with your IT team.

NeoShift is designed not to bridge your security zones. Where your network is segmented under IEC 62443 or the Purdue model, separate nodes sit in each zone, linked out of band, and switch-port access control on NeoCore's port is verified before automation starts.

What does NeoShift record?

NeoShift is designed to log every write with the value, time, strategy, inputs and the constraint check that allowed it. Records are designed to be integrity-protected, kept at the edge and in the platform, and ordered by sequence numbers and causal links rather than clocks alone, so you can ask why a command happened and see the recorded reasons.

NeoShift's records are not a tool for supervising staff. Records of individual operator actions are kept on a short schedule for technical review and settlement only.

What is NeoShift designed never to do?

  • Enter a regulatory control loop or modify firmware
  • Compete with an operator
  • Act as a protection function
  • Offer process load into sub-second frequency markets
  • Reverse-engineer an undocumented register map to write to live plant
  • Attach as a second master on a single-master serial bus

Frequently asked questions

How does NeoShift protect industrial equipment?

NeoShift is designed to enforce minimum run and off times, rate limits, start frequency, recovery and inrush limits per asset through a guardrail that contains no model. It writes only setpoints your equipment exposes, is designed not to enter control loops, and stands down on any operator change.

What happens to NeoShift during a power outage or generator transfer?

NeoShift is designed to suspend coordination immediately on loss of utility supply or transfer to standby generation, read from a hardwired transfer-switch contact. A missing signal counts as a transfer. NeoShift is not anti-islanding protection; that remains with certified equipment.

What if NeoShift fails while a setpoint is written?

NeoShift is designed to write only values that expire or are reverted, and on equipment with no native expiry it limits writes to values the process can hold indefinitely, or requires a hardwired interlock. Otherwise the asset is excluded from coordination.

Does NeoShift need inbound network access?

The planned NeoCore connection design (In development) initiates every connection, listens on no port and has no remote shell or vendor remote-access path. During the assessment NeoCore only reads data, and its network access is agreed with your IT team.

Ask your controls lead to read this page, then book the free assessment.

The assessment is read-only. Nothing is automated without your sign-off.

Sources

  1. BC Hydro Electric Tariff, Rate Schedules 1500, 1600 and 1830, rates effective April 1, 2026; Terms and Conditions section 7.2
  2. FortisBC Inc. Electric Tariff, Rate Schedules 21 and 30 and Terms and Conditions section 9.4, rates effective January 1, 2026
  3. NeoTechX service catalogue v4.3, section 5; positioning strategy and commercial model, 2026-10-11

This page describes NeoTechX products and services and how they are designed. It is not an offer, warranty or guarantee of results. Capabilities marked Pilot or In development may change. Fees, performance and data-handling terms are set only in a signed agreement.